www.alertacare.co.id
In the contemporary, technology-driven healthcare landscape, continuous innovation is paramount to enhancing patient care and optimizing operational efficiency. This proposal details the development and implementation of a Cloud-based Food Ordering System (FOS) for Alerta Care Medical Centre, designed to enrich the patient experience by allowing personalized meal selections tailored to individual medical conditions and dietary preferences.
Objectives
The primary objectives of the Cloud-based Food Ordering System are as follows:
- To provide patients with a convenient and user-friendly platform for meal selection.
- To ensure meal options are curated based on each patient’s specific medical condition and
dietary requirements. - To streamline the meal ordering process, thereby reducing manual errors and enhancing
operational efficiency. - To integrate seamlessly with the Hospital Information System (HIS) for accurate patient data
retrieval and meal customization.
SYSTEM FEATURES
User-Friendly Interface
The system will feature an intuitive interface accessible via tablets or smartphones provided to patients. This interface will allow patients to browse the daily menu, view detailed descriptions and nutritional information, and select their preferred meals for breakfast, lunch, tea time and dinner.
Menu Customization
The FOS will offer a variety of menu options curated by the hospital’s dietitians. These options will be tailored to meet the dietary needs and restrictions of patients based on their medical conditions. For example, a patient with diabetes will have access to meals that are low in sugar and carbohydrates, while a patient with hypertension will be offered low-sodium options.
Integration with Hospital Information System (HIS)
The system will integrate withs 3rd party Hospital Information System (HIS) to access patient medical records. This integration ensures that the food ordering system can automatically retrieve and update information about patients’ dietary restrictions and preferences, allowing for accurate and personalized meal options.
Real-Time Updates
The system will provide real-time updates to the kitchen staff, ensuring timely preparation and delivery of meals. This feature will also allow for efficient management of meal inventory and reduce food waste
Feedback and Reporting
Patients will have the opportunity to provide feedback
on their meals through the system. This feedback will
be valuable for continuous improvement of the menu
and meal service. Additionally, the system will
generate reports on meal preferences and patient
satisfaction, aiding in the hospital’s quality control
efforts.
Benefits
- Improved Patient Experiences: Patients will appreciate the convenience of selecting meals that cater to their tastes and dietary needs, enhancing their overall hospital experience.
- Enhanced Nutritional Care: The system ensures that patients receive meals that are appropriate for their medical conditions, supporting their recovery and well-being.
- Operational Efficiency: Automating the meal ordering process reduces manual errors, saves time for hospital staff, and streamlines kitchen operations.
- Data-Driven Insights: The system's reporting capabilities provide valuable insights into patient preferences and meal satisfaction, helping to improve service quality continually.
- Cost Savings: Efficient meal management and reduced food waste contribute to overall cost savings for the hospital.
Meal Ordering System Work Flow
Meal Ordering Process
Proposed User Interface ( U I ) Design
Future Enhancement
Housekeeping
Maintenance Team
Wheelchair
Pillow & Blanket
Toilet Accessories
The implementation of a Cloud-based Food Ordering System at Hospital promises significant improvements in patient satisfaction, nutritional care, and operational efficiency. By leveraging technology to personalize and streamline the meal ordering process, the hospital can enhance its service quality and support better patient outcomes. We look forward to collaborating with Medical Centre to bring this innovative solution to life and set a new standard in patient care.
